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1.Returns & Exchanges
Yes, you can return products — and we do our best to keep the process simple, fair, and stress-free.
2.Unopened items within 90 days
If your product is unused and still in its original sealed packaging, you’re welcome to return it within 90 days.
You can choose:
A full refundAn exchange for another product
This policy helps us maintain proper hygiene and safety standards for all customers.
3.Opened items within 90 days
We understand that finding the right product may take a little trial and error.For hygiene reasons, we’re unable to accept returns on opened items. However, you’re still covered by our Pleasure Guarantee.
We can help with:An exchange for a better-suited productStore credit so you can try something elseOur team is always happy to help you find the right fit
4.💛Damaged or defective items
If your item arrives damaged or isn’t working properly, please send us a quick photo or video.We’ll take care of it right away.